Frequently Asked Questions
Everything you need to know about your CAMI NYC experience.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Domestic ground shipping usually arrives within 3-5 business days, while international shipping varies by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 21 days of the ship date. Please note that items marked as Final Sale cannot be returned or exchanged.
How do I care for my silk camisoles?
To maintain the longevity of your silk pieces, we recommend dry cleaning only. For our washable silk collection, please follow the specific care instructions on the garment label.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected service.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Afterpay for interest-free installments.